Help
Eight pages, each answering a question people actually write in about. If none of them covers it, one of them is a person.
Orders and delivery
- Shipping and deliveryRates and transit times by zone, the free-shipping threshold, and what happens for consignments over ₹50,000.
- Returns and warrantyWhat can come back and how long you have, how refunds are calculated, and how a defect is told apart from crash damage.
- Battery shippingWhy lithium never flies, why your pack arrives around 30% charged, and the one destination we will refuse.
Payment and invoicing
Buying for a business
Talking to us
The legal documents
Still not answered?
Send the order number and what you expected to happen. That is usually enough to resolve it in one reply rather than three.